The Partner Academy
  • 💡Updates Board
  • 🛠️Getting Set Up With Knoma
    • Becoming a Knoma Partner
    • Knoma Onboarding
      • 'Pay with Knoma' for your site.
      • Guidance for Marketers & Designers
      • Examples: Knoma on Websites
      • Guidance for Developers: Installing the Button [Deprecated]
    • Using The Partner Portal
      • Partner Portal Dashboard
      • Adding New Courses & Course Variants
      • Email Marketing with Knoma
      • Opting in for email notifications
      • Student Deposits
      • Setting up your Team
    • Setting up International Payments
    • Announcing our Partnership
  • 💽Knoma's Resource Bank
    • Who are Knoma?
    • How does it work?
    • What's the application process?
    • What is Open Banking?
    • How can we advertise on Knoma's site?
    • Guides for Admissions & Sales
      • Using the Eligibility Checker
      • Handling Enquiries About Knoma
      • Knoma & Student Loan Agreement
      • Explainer Videos
      • Flyer for Learners
    • Guides for Marketers
      • Marketing Guide and Resources
      • Examples: Knoma on Websites
      • Collaborate on Content
      • Including Knoma at open evenings and webinars
  • ☎️Feedback & Contact
    • Reach Out
    • Provide Feedback
    • Report a Bug
    • Collaborate on Content
  • 🔐Knoma's Regulated Finance Product
    • Becoming an IAR of Knoma
    • What it means to be an IAR & Training
    • IAR Summary
    • Financial Promotions
    • Complaints Handling
    • Financial Ombudsman
    • Authorised firms (Credit brokers)
Powered by GitBook
On this page
  • Partner Portal Walkthrough
  • Education Provider's Courses
  • Your Team
  • Application Review
  • Portal Settings
  • Why has an applicant been Declined?

Was this helpful?

  1. Getting Set Up With Knoma
  2. Using The Partner Portal

Partner Portal Dashboard

The Partner Portal showcases data on student applications through Knoma.

PreviousUsing The Partner PortalNextAdding New Courses & Course Variants

Last updated 2 years ago

Was this helpful?

Your Partnership Manager will give all necessary stakeholders access to the Partner Portal. The Partner Portal gives visibility on the status of student applications through Knoma. The information below is taken from a test environment. You will also receive Knoma's Onboarding Programme and we encourage each user to go through this.

Partner Portal Walkthrough

The home dashboard will also display applications within the last 14 days with their respective status.

The various application statuses are shown below:

Education Provider's Courses

The course tab enables you add new courses, edit existing courses and create course variants (eg. Full-time & Part-time).

Your Team

Within the Team tab you can add and remove colleagues from the Partner Portal

Application Review

Through the Application tab you will be able to search for specific student's and download a CSV file of the applications.

You can also view an application in more detail. The review will provide information on the loan amount, the deposit (if any) declared by the student, along with the student's personal information.

You can also download the application invoice for reconciliation within your accounting software.

Portal Settings

Within settings you are able to update account information and password, as well as make changes to your company page on the Knoma marketplace.

You can also upload your Social Media Account information and Company Address

Why has an applicant been Declined?

The most common reasons for an application not being approved are:

  • They have had prior Credit File defaults

  • They have not met Knoma's Affordability Rules

  • They have not passed the Identity Checks

Reach out to epsupport@knoma.io if you have any questions about a recent decline!

🛠️
LogoKnoma Partner Onboarding ProgrammeKnoma Training