The Partner Academy
  • 💡Updates Board
  • 🛠️Getting Set Up With Knoma
    • Becoming a Knoma Partner
    • Knoma Onboarding
      • 'Pay with Knoma' for your site.
      • Guidance for Marketers & Designers
      • Examples: Knoma on Websites
      • Guidance for Developers: Installing the Button [Deprecated]
    • Using The Partner Portal
      • Partner Portal Dashboard
      • Adding New Courses & Course Variants
      • Email Marketing with Knoma
      • Opting in for email notifications
      • Student Deposits
      • Setting up your Team
    • Setting up International Payments
    • Announcing our Partnership
  • 💽Knoma's Resource Bank
    • Who are Knoma?
    • How does it work?
    • What's the application process?
    • What is Open Banking?
    • How can we advertise on Knoma's site?
    • Guides for Admissions & Sales
      • Using the Eligibility Checker
      • Handling Enquiries About Knoma
      • Knoma & Student Loan Agreement
      • Explainer Videos
      • Flyer for Learners
    • Guides for Marketers
      • Marketing Guide and Resources
      • Examples: Knoma on Websites
      • Collaborate on Content
      • Including Knoma at open evenings and webinars
  • ☎️Feedback & Contact
    • Reach Out
    • Provide Feedback
    • Report a Bug
    • Collaborate on Content
  • 🔐Knoma's Regulated Finance Product
    • Becoming an IAR of Knoma
    • What it means to be an IAR & Training
    • IAR Summary
    • Financial Promotions
    • Complaints Handling
    • Financial Ombudsman
    • Authorised firms (Credit brokers)
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  1. Knoma's Regulated Finance Product

Financial Ombudsman

As Knoma's longer loan terms are a regulated financial product, they have the additional support that the products are regulated by the Financial Conduct Authority and covered by the Financial Ombudsman Service.

The Financial Ombudsman Service (FOS) is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services.

FOS provides financial dispute resolution that's fair and impartial which can provide reassurance for your customers looking to take up a Knoma loan.

PreviousComplaints HandlingNextAuthorised firms (Credit brokers)

Last updated 1 year ago

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